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8 Tips for Choosing a Reliable Electricity Provider

Today, electricity is integral to daily life as it powers essential systems like fans, air conditioners, heating and safety systems, and smartphones. Therefore, an uninterrupted electricity supply is crucial for both residential and commercial establishments. Choosing the right energy provider ensures affordable and reliable electricity that meets all energy requirements. It also guarantees comfort, safety, and productivity in living spaces and professional environments. Some helpful tips while considering the right energy provider can ensure one makes the best choice.

8 Tips for Choosing a Reliable Electricity Provider

Tips to consider

1. Compare prices
Pricing should be a key criterion when considering energy providers. The prices of electricity can vary based on specific energy needs, which includes the purpose (residential, commercial, etc.), the number of hours for which electricity is used continuously per day, and the average kilowatts of electricity being utilized daily. The next step is to compare the electricity prices of different providers and calculate the monthly electricity bills one can expect from each provider. This comparison can help one find the cheapest electricity providers in Germany.

2. Consider the provider’s reputation
An electricity provider’s reputation says a lot about their overall reliability—an important factor when selecting an energy company. The best way to ascertain a provider’s reputation is to conduct a thorough online search and check out reviews and ratings by other consumers. Today, one can find many comparison tools online, wherein one can enter their specific energy requirements and basic details and get a list of the most reliable providers. Speaking with friends, family members, neighbors, and other acquaintances and asking them for their opinions on specific providers in the area is also a good way to assess credibility.

3. Look for discounts
Many energy providers offer lucrative discounts to their customers, particularly as rewards for timely bill payments. So, those who pay their energy bills before the due date can save some money on the bills. Some providers may also offer direct debit discounts, i.e., they automatically withdraw the amount every month from the customers’ accounts and offer rewards in return. 

One should always look for providers that offer such deals, as they can help save a lot of money in the long run.

4. Consider sustainability
With resources being limited and the population expanding rapidly, sustainability is the need of the hour. So, it’s a good idea to look for energy providers who reflect an awareness of environmental issues and incorporate sustainability into their practices. For example, one may look for providers harnessing sustainable energy sources, such as solar, thermal, and wind energy. Also, if a provider takes active steps to reduce its carbon footprint, it is definitely a bonus.

5. Assess customer service
The role of an energy provider doesn’t end with the contract being signed. Rather, energy supply is a continuous process, so the provider should be able to resolve customer issues, answer their queries, and provide support, assistance, and quick resolution in case of a power outage. So, the electricity provider’s customer care service should be top-notch. 

One should learn about the customer service options the company provides, such as a toll-free number, a dedicated email address, and chatbot service, and check out reviews regarding the quality of support.

6. Learn about extra charges
Sometimes, an energy provider may charge fees over and above the basic electricity usage charges. These may include network charges, environmental fees, and excess demand charges. If possible, it’s best to pick a company that doesn’t levy any additional fees. But, if such fees are unavoidable, one should be aware of the additional charges at the outset so that there are no unwanted surprises later.

7. Choose providers with apps
These days, tracking electricity usage, paying bills, and keeping payment records have become remarkably easy with online apps. So, one should look for electricity providers that offer user-friendly apps to help one track and record such details and pay bills. The apps should be efficient and free of cost.

8. Avoid impulsive decisions
The number of energy providers is increasing significantly nationwide. So, it is natural for one to get swayed by advertisements and convincing pitches by these companies and end up opting for their services without proper research. But, one should always conduct thorough research on the specific services provided by these companies, their charges vis-à-vis the average market rate per kilowatt of energy, and their overall reputation. Also, shortlisting the cheapest electricity providers in Germany without considering other factors like quality of service and reputation can backfire, so one shouldn’t consider pricing in isolation.

Best electricity providers
Over the years, several energy providers offering uninterrupted electricity supply at affordable rates have emerged across the country.

  • E.ON
  • Uniper
  • EnBW
  • Lechwerke
  • RWE
  • Mainova
  • Encavis
  • PNE AG
  • Siemens Energy
  • Energiekontor

Each company on the list has generally gained a positive reputation in the energy sector, which makes them highly recommended energy providers in 2024. Nonetheless, one should assess each provider, set a budget range based on energy needs and monthly income, and shortlist the best-suited one. With some research and careful assessment, one can shortlist the best energy providers of 2024 and choose one that meets all their needs.

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